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Untitled Document

Welcome to the Squiggly FAQ - (Frequently Asked Questions)

We are constantly modifying the Squiggly FAQ section. On this page you will find questions and answers in relation to the watches. If your question is not on the list, please send it to info@squiggly.com so we can answer it and update this section.

   

Q1. My watch is broken. Can I send it to you?
When you have bought your Swatch at www.squiggly.com you get a 2 full years of guarantee on your Swatch.

In case the watch arrives broken we will either send you a new watch or refund you your money, when your model is sold out. You need to send us the broken watch back. When we have received it, we will send you the new one, or make a debit on your Credit card.

In case the watch is broken during the guarantee period we will either send you a new watch or give you the choice to find a new watch on our web site. You need to send us the broken watch back. When we have received it, we will send you the new one, or make a debit on your Credit card.

 
Q2. Can you ship faster? I want my package sent with UPS.
No. We only ship with the Postal Services. UPS, Fedex etc. are extremely expensive in The Netherlands (prices start at US$ 50.00) and therefor we do no business with them.
 
Q3. Do you really ship worldwide?
No, we do not ship to all countries worldwide.There are two main reasons why we do not ship to a certain country: 1. The Postal Services cannot be trusted. 2. We have had quite a few cases of fraud in that country. To the following countries we do not ship: Yugoslavia, Macedonia, all Russian Republics, Malaysia, Indonesia. In case we expect fraud we always hold the right not to ship goods to a person.We are the ones responsible for the losses and not the Credit Card companies.
 
Q4. Do you ship watches unregistered?
No, we don't. We do ship straps unregistered, but not watches. Again we are responsible for lost goods and there are Postal Services in certain countries that are not to be trusted.
 
Q5. Are all the watches you sell new?
Absolutely!!! We do have refurbished watches, but these are mainly highly collectible watches. Anyway, when a watch is not new it's always mentioned on the page. For the rest ALL our watches are brand new!!

Change Swatch Parts

1. Change a strap
2. Change a battery

3. Change a Buckle or Keeper

 
Swatch Calibration

1. Access
2. Aquachrono
3. Automatic
4. Chrono
5. Gents and Lady
6. Loomi
7. Musicall
8. Pop
9.
Popup
10. .Beat
11. Fun Scuba
12. Fun Boarder
13. Skin Chrono
14. Touch
15. Chrono Alarm

 
Shorten Swatch Straps

1. Flex strap (version 1)
2. Flex strap (version 2)
3. Flip Lock bracelet


Last stock update: 16 May 2008




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