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Squiggly F.A.Q.

Welcome to the Squiggly FAQ
(Frequently Asked Questions)

We are constantly modifying the Squiggly FAQ section. On this page you will find questions and answers in relation to the watches.If your question is not on the list, please send it to: our feedback form so we can answer it and update this section.
   
Sales Questions Technical Questions

Q1. My watch is broken. Can I send it to you?
When you have bought your watch at www.squiggly.com you get 1 or 2 years guarantee on your watch.
In case the watch arrives broken we will either send you a new watch or refund you your money, when your model is sold out. You need to send us the broken watch back. When we have received it, we will send you the new one, or make a debit on your Credit card.
In case the watch is broken during the guarantee period we will either send you a new watch or give you the choice to find a new watch on our web site. You need to send us the broken watch back. When we have received it, we will send you the new one, or make a debit on your Credit card.
 
Q2. Can you ship faster? I want my package sent with UPS.
Depending on your country, Yes. We offer you on the checkout page 3 options: Registered mail, Parcel Plus and Express post (Fedex, UPS, TNT), each with their own prices.
 
Q3. Do you ship watches unregistered?
No, we don't. We do ship straps unregistered, but not watches. Again we are responsible for lost goods and there are Postal Services in certain countries that are not to be trusted.
 
Q4. Are all the watches you sell new?
Absolutely!!! We do have refurbished watches, but these are mainly highly collectible watches. Anyway, when a watch is not new it's always mentioned on the page. For the rest ALL our watches are brand new!!
Change Swatch Parts
1. Change a strap
2. Change a battery
3. Change a Buckle or Keeper
 
Swatch Calibration
1. Access: City
2. Automatic
4. Chrono
5. Gents and Lady setting time
6. Gents and Lady setting time and date
7. Loomi
8. Musicall
9. Pop
10. .Beat
11. Fun Scuba
12. Scuba Ring
13. Fun Boarder
14. Skin Chrono
15. Skin .Beat
16. Touch
17. Chrono Alarm
 
Shorten Swatch Straps
1. Flex strap (version 1)
2. Flex strap (version 2)
3. Flip Lock bracelet